Case Study: Grow communication skills and feedback giving skills
A project manager Sam, in a multinational corporation struggled to do expectations setting to his team and team members used to come to him regularly to get more clarity on what they need to do.
Vagueness in his instructions led to low clarity, missed deadlines and low morale.
He needed to improve his communication skills to provide clarity and foster a more collaborative environment.
Through coaching, he started with setting smart goals, then he setup expectations and conducted regular check-ins for feedback. He also practiced active listening, implemented structured communication frameworks (like SBIR), and started holding regular team briefings with clear agendas.
Team alignment improved significantly, with project deadlines met consistently for three consecutive quarters. Employee engagement scores in her department rose by 25%.
He realized that clear, structured communication is a cornerstone of effective leadership and made it a permanent part of his management style.
